Business Review Services – How to Protect Your Online Reputation and Respond to Yelp Reviews Quickly
Many business owners rely on Yelp and reviews for their success. Unfortunately, a negative online business review can hurt your brand’s image and cause you to potentially lose customers.
To safeguard your online reputation, you need a tool that helps you respond promptly to reviews. Doing this prevents you from losing valuable business opportunities that could go to competitors who fail to address negative remarks promptly.
There are various business review services that can assist with this task. Prices and features differ between these options, so it is essential to select the one most suitable for your company’s needs.
Podium
Podium helps businesses manage their reputations and generate more reviews in less time by sending text messages to customers. These messages contain links that take your customer directly to the website where you want them to leave a review.
Birdeye
Similar to Podium, Birdeye helps businesses generate more reviews through automated messaging. Your customers can then write reviews about their experience with you on sites such as Google, Facebook, TripAdvisor or any other relevant platform in your industry.
Thryv
Similar to Podium and Birdeye, Thryv helps businesses manage their online reviews through email and text messages. Additionally, it offers a centralized inbox that compiles customer communication from various channels into one place for business owners to view and respond to all messages simultaneously.
Unfortunately, this centralized inbox can be a bit cramped for some users to locate all their messages. Furthermore, the software doesn’t automatically create queues for conversations.
Compare online business review services here.
Check out the online review services below:
